Work At YAA

Jobs and internships are available for individuals who are looking to work in an inspiring, dynamic environment shaping the lives of children, teens, adults and seniors through the power of art.

Current full time, part time and temporary opportunities at Young At Art Museum are listed below. Click on a job title for more information.

Full Time
 Director of Visitor Services
Supervisor: Executive Director
Type:Full Time / Salaried
Position Summary
This position is responsible for overseeing the guest and member experiences within the museum, including implementation of policies and procedures to insure the safety, cleanliness and highest quality of guest experience. It also includes overseeing all earned income operations to ensure budget goals are met and devising innovative tactics for earnings growth. This position is also responsible for membership assistance.

Responsibilities
This position directly supervises the following staff: Admissions and Front Desk, Reservations Assistant, Weekend Manager, Art Institute Reservations Assistant, Shop Manager, and part time staff that interacts with guests.

Oversee all activities related to the visitor experience to insure implementation of the highest quality procedures by staff using a service-oriented approach. Responsible for addressing and responding to all visitor or member inquiries, concerns, and issues. Oversee all data queries for other departments as it pertains to admissions, memberships, budget tracking, and guest retention.

Community Relations: Act as museum representative at various conferences, meetings and workshops.

Member Relations: Act as a representative for the museum on all member inquiries regarding their membership status, e-membership assistance, or other member inquiries. Be main Altru and Museum Anywhere contact and help upkeep all contracts associated with member data. Work with Education Department and Development to ensure member experience or member giveaways are prepared. Devise ideas to ensure membership retention and growth.


Floor Operations: Gather feedback on museum experience from guests, and ensure feedback is properly distributed to related departments.


Reception Operations: Coordinate all reception activities and oversee the process of group intake. Stock and alert marketing to reorder visitor publications including membership, general brochures, special events, etc. Oversee implementation and maintenance of monthly schedule board. Oversee the booking of group tours and outreach programs. Oversee all cash receipts including admissions, memberships and field trips at the close of the day.

Staff Operations: Devise monthly visitor services schedule including vacation schedules and special event schedules for visitor services and front desk staff. Schedule monthly visitor services staff meeting with agenda. Coordinate staff meetings, develop and inform staff of emergency procedures. Help update employee manual. Oversee any and all visitor services and guest relations trainings in tandem with other department trainings.

Education: BA in Business Management

Skills & Qualifications
Superior public service skills, events management, coordination of support services.

Experience
3 years of managerial level experience in customer service and hospitality services.

How To Apply:
Email resume and cover letter by email only to humanresources@youngatartmuseum.org. Subject line: Director of Visitor Services. No phone calls please.
Part Time
 Museum Educator
Supervisor: Manager of School and Public Programs/Weekend
Type:Education/Visitor Services
Position Summary
Museum Educators (ME) work in the exhibition galleries greeting visitors and engaging them in educational activities and conversations. MEs are also the face of Young At Art (YAA) and must act accordingly. They are required to be familiar with all aspects of the how the exhibits work and the principals behind them. They assist guests as they use the exhibits, encourage visitors to experiment and explore, and provide answers to questions. They also serve in a preventative role to ensure that the exhibits are being used and treated properly and that all patrons are using them in a safe manner. Conduct tours, off-site outreach programs, drop-in workshops, special event programming, exhibits, birthday parties, floor, and other special events as needed.

Responsibilities
•Conduct tours, workshops, parties, and other programs assigned
•Open and close Museum exhibits
•Regularly clean, organize, and restock museum exhibit supplies
•Greet and assist all visitors
•Attend and team meetings and learn new activities and exhibitions on a regular basis
•Provide excellent customer service, group introductions, and general visitor information
•Actively seek out and engage visitors in conversation, exploration and experimentation when in the galleries
•Must be available to work on both Saturdays and Sundays in addition to weekday hours
•Additional shifts may be temporarily added through mutual agreement


Skills & Qualifications
•Strong experience working within the educational, museum and/or non-profit fields
•Team player with a positive, energetic attitude
•Strong communication and customer service skills
•Exceptional creativity and organizational skills
•Move tables, furniture, lift up to 25lbs and use basic hand tools
•Positive and energetic attitude
•Must be able to work with diverse populations and age groups


How To Apply:
Email resume and cover letter by email only to humanresources@youngatartmuseum.org. Subject line: Museum Educator. No phone calls please.
 Curatorial Intern
Supervisor: Curator
Type:Part-Time, Unpaid
Position Summary
The Curatorial Intern serves as an active member of the museum’s exhibits department and assists the curator and works directly with artists during researching, planning and installing of art exhibitions and related programming.

Responsibilities
• Artist research including looking for new artists to exhibit in the museum
• Work directly with artists during installations
• Develop workshops to correlate to the contemporary art exhibitions
• Maintain, update and organize photo library for easy access
• Prepare art projects for external community outreach events
• Develop monthly schedule of messages for museum marquee sign
• Take post-ready photos during key moments & events for as-it-happens content
• Conduct research & analysis of visitors feedback of current exhibitions
• Hang artwork with exhibition staff
• Assist in the creation of signage for permanent and rotating exhibitions

Education: Bachelor’s Degree in-progress in Art, Art History, Museum studies, Graphic Design, Communications, Public Relations or similar field

Skills & Qualifications
• Proficient in Microsoft Office Suite (Word, Excel, Publisher, Outlook)
• Ability to work both independently and with others as part of a team
• Grassroots, flexible, go-getter attitude
• Excellent oral and written communication skills
• Graphic design experience and skills a plus
• Ability to hang artwork or desire to learn
• Love of art!

Experience
Experience in the field preferred

How To Apply:
Email resume and cover letter by email only to humanresources@youngatartmuseum.org. Subject line: Curatorial Intern. No phone calls please.
 Birthday Party Host
Supervisor: School & Public Programs Manager/Party Coordi
Type:Part-Time, Hourly
Position Summary
This position is responsible for acting as host/hostess at birthday parties and on the floor assisting guests. Work with children, parents, volunteers and other staff members in a positive, enthusiastic and responsible manner is essential. Assist with the organization and implementation of tours, off-site outreach programs, drop-in workshops, special events, birthday parties, museum floor, and other programs as needed. Regularly clean, organize, and restock museum program materials and floor supplies.

Responsibilities
•Act as birthday party host/hostess
•Set up room for birthday party (i.e. paper tables, balloons, set up chairs, b-day sign, art activity set up)
•Interact with host family (confirming schedule, setting up food, collect film, etc.)
•Conduct art activity (i.e. pass out materials, explain project, help children with project, clean up)
•Interpret exhibits for guests
•Assist with serving of food and cake
•Assist guests up front with gifts and left over food
•Clean room (i.e. sweep, mop, wipe down counters)
•Set up for next party
•Take garbage out to dumpster
•Serve as an active member of the operations department (i.e. front desk knowledge, sell memberships, classes, camps and fieldtrips, general housekeeping and safety)
•Serve as an ambassador for the museum in the community
•Serve as a mentor to staff and volunteers on proper customer service
•Other duties as assigned



Skills & Qualifications
•Working experience in the entertainment industry or educational organization.
•Strong customer service, communication and organizational skills.
•Must be detailed, accurate, professional, and possess excellent verbal communication skills.
•Positive and energetic attitude.
•Must enjoy working with diverse populations and age groups.
•Must be able to work on weekends, both Saturdays and Sundays.


How To Apply:
Email resume and cover letter by email only to humanresources@youngatartmuseum.org. Subject line: Birthday Party Host. No phone calls please.
 Visitor Services Associate
Supervisor: Director of Visitor Services
Type:Part Time
Position Summary
Greet visitors with a friendly, professional service-oriented approach. This position is responsible for serving as the initial contact for all visitors to the Museum; providing information, addressing questions, concerns or needs related to its operations, programs and services. This position is also in charge of sales and discounts.

Responsibilities
• Greet all visitors, introduce Museum to visitors and hand out other appropriate materials
• Collect admission fees, enter in computer/register, keep track of demographics
• Verify current memberships for free admission including reciprocal programs
• Become knowledgeable of Museum’s programs, classes, camps, birthday parties, memberships and special events and be capable to communicate same to visitors
• Answer phones, direct calls to appropriate people; provide information by phone, in person and by email
• Book birthday parties, classes, camps and other appropriate programs
• Process program (membership, classes, camps and birthday party) applications and enter information into appropriate computer database
• Handle admission, membership, camps, class and birthday party questions and issues
• Process, record, balance all cash, checks and credit card receipts
• Communicate with Front Desk Supervisor and Visitor Services Director, send weekly email with notes and tasks to complete
• Assist in greeting and processing group field trips
• Keep Front Desk, Lobby and vending area neat and clean.
• Restock informational materials at Front Desk and Lobby area, making copies as needed
• Support Gift Shop Manager, assist customers, and complete sales in Shop YAA.
• Perform other duties as assigned, support Museum staff with mailings, prep, etc., as needed
• Be a center of emergencies: i.e. lost child, reset alarm, rest room problems, facility malfunctions, or security issues, and place calls or contact facilities as is necessary.


Education: Minimum High School diploma

Skills & Qualifications
• Computer knowledge: Microsoft Office, Excel, QuickBooks POS. Altru knowledge is a plus
• Strong customer service, communication and organizational skills a must with the ability to multi-task
• Ability to effectively and courteously communicate with children and adults
• Dependable, maintain scheduled work hours and on occasion for special events or training.
• Pleasant, upbeat personality with a positive attitude


Experience
Office, reception and cash register experience


How To Apply:
Email resume and cover letter by email only to humanresources@youngatartmuseum.org. Subject line: Visitor Services Associate. No phone calls please.

Due to the high volume of applications received, we are unable to respond to individual inquiries. If your qualifications and experience match the needs of the current job or internship opening, potential candidates will be contacted for an interview.

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.



YOUNG AT ART MUSEUM IS A 501 (c) 3 NON-PROFIT CORPORATION. A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES
BY CALLING TOLL-FREE (800-435-7352) WITHIN THE STATE. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE.