Director of Operations & Visitor Services
The Volunteer and Teen Center Coordinator will be responsible for supervising, strengthening and expanding our volunteer and teen program. The Teen Center includes a sound recording booth, gaming area, and computer lounge. The coordinator will be in charge of proper supervision, staffing, cleanliness and upkeep, scheduling, and planning and promotion of programs and events for the Teen Center. Volunteers provide countless hours working with children as camp assistants, assisting tour guides, interacting with children and families in our exhibits, teaching art workshops, serving on outreach teams in the community, assisting at the front desk, administration, gift shop, and assisting in various operational capacities; providing the Museum with exceptional support for its operations and programming.
Grow Teen Center audience through diversified arts-focused programming and community outreach
Plan and implement programs for underserved teens, creating a hub for creative expression and career/college mentorship
Recruit, schedule, train, assign and manage over 500 teen volunteers annually in all museum departments
Supervise volunteer team of 20-30 teens per day on weekends
Create volunteer plans and oversee volunteers for frequent special events
Develop and oversee Teen Center events, including Recycled Fashion Show, Comic Convention, Theme Park Field Trip, and Leadership-focused programming
Oversee the Teen Center and Sound Recording Studio
Organize and facilitate monthly orientation sessions of up to 200 teens for new volunteers
Facilitate Teen Leadership Advisory Team meetings with local educators to steer program planning
Cultivate senior docent program and maintain and recruit adult volunteer team
Increase intern presence through outreach to local universities
Recruit, train, and supervise interns along with assigned staff member
Conduct outreach activities to recruit new volunteers
Maintain database of all volunteers
Uphold standards of cleanliness for Teen Center and volunteers
Document service hours, provide necessary paperwork, and recommendations and references for schools, colleges and jobs in a timely manner
Maintain the social media presence for the Teen Volunteer Program including Facebook and Twitter
Disseminate information to all volunteers on a regular basis
Serve as an active member of the Operations department, attending meetings as necessary
Serve as an ambassador for the Museum in the community
Serve as a mentor to all volunteers
Other duties as assigned
Bachelors degree preferred Skills & Qualifications
Outgoing and self-motivated
Good communication skills with the ability to inspire others
Strong attention to detail, follow-through, and ability to prioritize
Proficient with Microsoft Office
Experience working with databases a plus
Personable, enthusiastic, creative and independent.
Leadership skills and the ability to work well with teens, seniors, staff and the public.
Able to work a non-traditional work schedule - Must work Saturdays, Sundays and some evening events.
Prior supervisory experience necessary with teens and adults
Prior experience planning events for youth/teens necessary
Prior museum and/or non-profit work experience a plus
How To Apply:
Email resume and cover letter by email only to firstname.lastname@example.org
. Subject line: Volunteer Coordinator. No phone calls please.